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Draft for counsel review. Not yet approved; do not rely on this text as final.

Legal

SMS terms

How text messages from Regen and from dealerships that use Regen work, including STOP, HELP and START, and messages written with Regen Super Intelligence, our agentic super intelligence.

Last updated: October 31, 2026

The short version

  • Reply STOP to stop receiving messages. You can also tell us in your own words, like “please stop texting me”.
  • Reply HELP for help, or email support@regenauto.io.
  • Reply START to start receiving messages again after opting out.
  • Message frequency varies.
  • Message and data rates may apply.
  • Some messages are written and sent with the help of AI. You can ask for a person at any time.
  • Consent to receive text messages is not a condition of any purchase.

1. Which messages these terms cover

These terms apply to two kinds of text messages:

  • Messages from Regen (the “Regen Program”): if you ask for a demo or contact us and opt in to texts, we send messages about your request, scheduling, onboarding, account updates and Regen products.
  • Messages from dealerships that use Regen: a dealership may use our platform to text you about vehicles, appointments, service, offers and your inquiries. The dealership is the sender of those messages and its own terms and privacy policy also apply. The keywords and protections in these terms work the same way on every message sent through Regen.

2. Consent

By opting in, for example by checking the text-message box on our demo request form, you agree to receive recurring text messages, which may be sent using automated technology, at the mobile number you provided. We record your consent with its source, the page, the exact wording shown to you and the time. Consent is not a condition of purchase of any product or service. You confirm that you are the subscriber or regular user of the number and that you are at least 18 years old.

3. Message frequency

Message frequency varies depending on your requests and conversations. For the Regen Program, expect a few messages around a demo request and occasional updates afterwards. We do not send marketing messages during quiet hours in your local time zone.

4. Costs

Message and data rates may apply according to your mobile plan. Regen does not charge you for receiving text messages.

5. How to opt out: STOP

Reply STOP to any message to stop receiving texts from that sender. We also honor CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, REVOKE and OPTOUT, and any other reasonable way of telling us you want the messages to stop, such as “wrong number” or “don't text me anymore”. After you opt out, you will receive one message confirming it and no further marketing messages. You can also opt out by emailing support@regenauto.io.

6. How to get help: HELP

Reply HELP (or INFO) to any message for help and contact details, or email support@regenauto.io.

7. How to opt back in: START

If you opted out and want messages again, reply START (or UNSTOP or YES) to the same number. You will receive a confirmation, and messages will resume.

8. AI-assisted messages and talking to a person

Regen uses Regen Super Intelligence, a set of AI agents, to write and send many messages, answer questions and book appointments. Messages written by AI are disclosed as AI-assisted. AI can make mistakes, so please do not rely on a text message for legal, financial or credit decisions; a person will confirm any numbers, terms or commitments.

You can ask for a person at any time. Reply with something like “I want to talk to a person” and the conversation will be handed to a member of the team, who will reply during business hours.

9. Delivery

Texts are delivered through wireless carriers. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed. The program is available on major US carriers to US mobile numbers.

10. Privacy

We handle your information as described in our privacy policy. We do not share or sell mobile numbers or text-messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.

11. Changes

We may change these terms or end the program. We will post changes on this page and, where required, tell you by text. Continuing to receive messages after a change means you accept the updated terms; you can always reply STOP.

12. Contact

Regen · support@regenauto.io · [Mailing address and support phone number to be added before publication.]