The platform
One system for every conversation, deal and report.
Regen is a full engagement platform for the store, with the agents built into every module. Agents and people share one inbox, one calendar, one customer record and one audit trail.
Agentic in every module
Inside every module, not a chatbot in a corner.
The nine agents work inside the same modules your team uses. They read the same customer record, book on the same calendars and show every action in the same inbox, so nothing happens out of sight.
- Revive
- Respond
- Converse
- Voice
- Service
- Campaign
- Coach
- Insight
- Guardian
- ST
Sam Torres
2m10:30 works. Bring the Tacoma?
Appt set - PN
Priya N.
NowIs the white RAV4 XLE still there?
Hot lead - ML
Marcus L.
9:14pCall summary: wants a 7:30 AM service slot
Appt set - DK
Dana K.
18mTrade photos received, 4 of 4
Needs call - #
(555) 010-0142
1h"pls stop texting me". Marketing paused.
Opted out
Sam Torres
Regen restarted this lead after 7 months. Guardian: consent on file, 2:05 PM his time.
Regen · Revive
Regen · Converse
01 · Engage
Every channel in one place, worked by agents and people side by side.
Unified inbox
SMS, MMS, email, web chat and voice transcripts in one thread per customer, with every agent action shown inline.
Worked byRespondConverse
Queues
Needs text, needs call, hot and overdue. Your team always works the right conversation next.
Website widget and forms
Chat, text-us and lead forms for your site that route straight to Respond, with consent captured on the form.
Worked byRespond
Broadcasts and journeys
Equity, lease-end, price-drop and event campaigns with consent checks, pacing and reply routing.
Worked byCampaign
Reviews and reputation
Ask for reviews at the right moment after a sale or service visit, and route unhappy customers to a manager first.
02 · Sell
From first reply to signed deal, without retyping anything.
Contacts and opportunities
A person is separate from each deal, so history follows the customer across every vehicle and visit.
Appointment scheduler
Agents and people book on the same calendars, with confirmations, reminders and no-show follow-up.
Worked byConverseVoice
Desking and desk log
Work numbers, track every deal on the desk log and see where each one stands today.
Digital offers
Send a clear offer the customer can review on their phone, with the next step one tap away.
Document signing
Collect signatures on the documents you choose, attached to the right deal.
Inventory
Live inventory that agents search and share with photos, links and current incentives.
Sales playbook and rep training
The Regen Top 1% Sales Playbook, built in, with Coach turning it into word tracks for each rep.
Worked byCoach
03 · Service
Keep the service lane moving and feed the showroom.
Service lane
Repair-order status texts, photo and video approvals, declined-work follow-up and recall campaigns.
Worked byService
Customer garage portal
Customers see their vehicles, appointments, offers and documents in one place, on any device.
04 · Measure
Reports that show the money, with the math in plain view.
Cost-savings report
Monthly savings from absorbed BDC work and retired tools, and cost per appointment over time.
Worked byInsight
Revival report
Revived conversations, appointments, sold units and revived gross, by stall reason.
Worked byReviveInsight
Attribution
Weighted attribution across every touch, so each source and agent gets fair credit.
AI performance
How each agent is doing: response times, resolution, hand-offs, corrections and evaluation scores.
Team and sources
Team and lead-source performance at store and group level.
05 · Govern
You decide what the agents may do, and you can prove what they did.
Training studio
Instructions, voice, playbook, knowledge, examples, corrections, guardrails, sandbox tests, evaluations and versions.
Compliance center
Consent ledger, quiet hours, opt-out handling, number screening and call-recording notices, run by Guardian.
Worked byGuardian
Audit log
Who did what and when, people and agents alike, with every send decision exportable.
Groups and rooftops
Run one store or many: rooftop settings, group reporting and permissions by role.
06 · Connect
Plug into the systems your store already runs on.
Integrations
CRM, DMS, inventory, credit, trade, OEM and Meta connections, so agents act on real data.
Open REST API and webhooks
Read and write leads, conversations and appointments, and subscribe to events as they happen.
ADF/XML and CSV import
Take leads from any source that sends ADF/XML, and load aged leads for Revive from a CSV export.
See the whole platform in one demo.
Every module, every agent, on your own store's workflow.